To prevent permanent data loss, all databases and client files are stored in a redundant way on a distributed file system.
This means the same data is always available in another location. So at any moment in time, if data would get lost in one location, the system can go and look for it in another one while the damaged part is getting repaired. RAID controllers in all servers add an extra layer of redundancy and data integrity. Daily backups prevent a total loss of data in case of data center issues.
We advise you, however, to always keep the original copies of your files safely stored on your hard drive.
A fallback infrastructure in a remote datacenter is always stand-by for the unlikely event that a disaster recovery would be required.
Hourly, daily and weekly off-site backups prevent a total loss of data in case of unfortunate incidents. All backed up information is transmitted and stored in an encrypted format.