Create and move folders to organize Classic Experience content

Note: This article is about the new beta Admin App, which is still in development. Changes may occur. Please provide feedback directly in the beta app.

Folders are the building blocks of Experiences. They can contain other folders, Smart Folders, and assets. Organize your content in well-structured folders to make it easy for your users to navigate in their Experiences.

As your content on Showpad grows, you may need to modify and expand your content structure. As a result, you may need to move folders and content to different Experiences. Likewise, you may want a folder to be the first thing your users see when they open an Experience. To achieve this, you can drag and drop to move the folder within the Experience itself.

See how it looks

Key features

• Organize content into a logical structure
• Arrange folders to help users present the right content
• Sort content into subfolders
• Move a folder to a different Experience

You need this to succeed

• The beta Admin App enabled
• Administrator access or be a Promoted Member user with Manage Experiences permission
• Feature availability depends on your subscription package
• An existing Experience

The quick way

• Create a folder in the Classic Experience Builder
• Create subfolders
• Move a folder to a different folder level or Experience
• Arrange folders within a folder
• Hide empty folders

Do this step by step

Create a folder

1. Navigate to the Libraries tab.
2. If your organization uses multiple Libraries, select the desired Library from the top-left dropdown menu.
3. Click Experiences in the left-side menu.
4. Select a Classic Experience from the Experiences library. At the top of the Experience details pane, click Open Experience Builder.
5. Navigate to where you want to add the folder. Open the Add drop-down menu and click Folder.
6. You can upload a custom folder icon by clicking Browse. To revert to the default folder icon, hover over the uploaded image and click the trash icon.
7. Label the folder and provide an optional Description.
8. Select the following Options if needed:
   • Hide label in Experience: This option hides the folder name in the Experience. It is useful when you’ve created custom icons for your folders that already have the folder name in the icon.
   • Hide folder in Kiosk Mode: Select this check box to hide the folder when a user enables Kiosk Mode.
9. Click Save when ready.

Create subfolders

1. Open a Classic Experience in the Experience Builder.
2. Navigate to and open the folder that you would like to contain a subfolder. The breadcrumbs show which folder and Experience you are viewing.
3. Click Add, then select Folder. Repeat the steps above.

Move a folder to a different level or Experience

• Open a Classic Experience in the Experience Builder that contains the folder you want to move.
• Hover over the folder and click the settings icon. Click Edit item.
• Click Location and select the Experience to which you want to move the folder. If you want to move the folder to a specific folder in the destination Experience, navigate to the destination folder of your choice. To move the folder to a different level within the Experience you’re editing, choose the current Experience and select the new folder level.
• Click Save to move the folder.

Note: When moving Smart Folders between Experiences, the Hide empty Folders setting may take up to 5 minutes to activate.

Arrange folders within a folder

• Open a Classic Experience in the Experience Builder that contains the folder you want to move.
• Click on the folder, drag it, and then drop it into its new position.

Hide empty folders in an Experience

• Open a Classic Experience in the Experience Builder.
• Click the settings icon in the Experience Builder and select Edit.
• Select Hide empty Folders. This will allow you to build out categories without content to plan a system of organization that users won't see until you stock them with content.
• You can also enable or disable the Hide empty Folders setting in an Experience’s details panel in the Experiences library. Click the pencil icon to edit the Settings section and toggle Hide empty Folders. Click Save changes when done.

Learn how to create and move Classic Experience folders on the Online Platform.