Important Updates on Notes and Discussions in the Course Viewer

At Showpad, we constantly work to improve and streamline our product to provide you with the best possible experience. We wanted to inform you about an upcoming change regarding two features in Showpad's Courses: Notes and Discussions.

What changes

In our next major release, early in 2024, the Notes and Discussions features within the Course Viewer will be deprecated. This adjustment will contribute to a more user-friendly Course viewing experience and simplified product maintenance.

Why do we make these changes

After analysis and our ongoing efforts to enhance the overall user experience, we have decided to retire these features to focus on more widely-used and impactful functionalities.

What it means for you and your users

If your users have added Notes to Courses, we recommend manually copying and pasting these Notes into a tool of their choice in December 2023. This way, they can seamlessly retain valuable information without disruption when the new Course Viewer launches in early 2024.

As for Discussions, we would like to encourage your users to transition to the Learning Feedback feature as an alternative means of communication. Learning Feedback allows users to provide valuable insights and feedback directly to Course Authors.How to prepare

To ensure a smooth transition for your users, we recommend communicating this change to users in advance. You can use the Announcements feature in Showpad. Please share this information and guide them on migrating their existing Notes and adapting to the shift from Discussions to Learning Feedback.
To assist you further, here is an example of the announcement.

Subject: Important Update: Changes to Courses

Hi,

In December, the Notes and Discussions features when taking Courses will be removed to simplify your future experience. 
Please copy your existing Notes and use the Learning Feedback option to provide direct feedback to the Course Author.

If you have any questions or concerns, please contact our support team by clicking the Help button below.

We appreciate your understanding and cooperation as we refine and enhance the Showpad experience. We believe these changes will contribute to a more efficient and user-friendly platform for everyone.