Are my sales users completing Courses?

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Gain a better understanding of if users are completing their assigned courses. Find insights such as the top five courses based on completion rate,  This dashboard does not take into account elective courses, only those assigned to users as mandatory.

Key features

• Understand more about your users’ course activity
• Compare course completion to previous 90 days and view trends
• Learn which courses have the highest completion rates
• Print or generate a PDF of full or filtered data
• Export full data set to CSV or XLS

You need this to succeed

• Showpad Web app with administrative or promoted user reporting capabilities
• Activity within your Showpad instance by users
• New analytics toggled on

See how it's done

The dashboard is divided into the following sections:

• Filtering
• Trends
• Course status graphs
• Details
• Printing

Filtering

Apply filters based on the Division and Course to alter the data you find in this dashboard. By default, you'll see My divisions, which includes all the divisions you have access to.

Three options are available on how you wish to filter courses for this dashboard. Select if you want to explore the data for all required courses, required courses with a specified due date, or a specific course. If you select Specific course, you can then choose the course from the dropdown menu. 

Usage trends 

Below the filtering options, you will find the key performance indicator (KPI) trends. These KPIs present different metrics calculated for the last 90 days.

The first box shows the percentage of courses completed which were assigned in the past 90 days.

The second box shows the percentage of courses completed out of those that were started, which were assigned in the past 90 days.

The last box presents the total number of courses assigned to users in the last 90 days. The smaller values accompanying the KPIs indicate the trend of this value over time. The arrow indicates if the percentage of users completing their courses is trending up or down compared to the previous 90 days.

For example, the first box shows that 7% of courses assigned in the past 90 days were completed, which is 1% less than the previous 90 days. 

Right below the KPI trends section, a blue box informs you that you can remind users to complete their courses. 

Courses by status

In this graph section, view data related to course completion status. On the horizontal graph, you can see a structural comparison of courses by their status. All mandatory courses are divided into the following categories: Not started, In progress, Overdue, and Completed.

The bar below provides the same information but for the previous 90 days, allowing for easy comparison.

Additionally, this dashboard highlights of the top five courses based on completion rate for the past 90 days. Learn what percentage of assigned users have completed these courses.