How often are users sharing through Showpad?

Note: This article is no longer maintained. For updated information, please refer to the corresponding Admin App article. We recommend updating your links if you’ve linked to this article.

The dashboard provides valuable information on how often sellers share content via Email or Link through Showpad's web, mobile apps, and email plugins. It doesn't include insights regarding Shared Spaces.

Key features

• Discover how users are sharing via email and link
• Dive into specific timeframes and Divisions
• Print or generate a PDF of full or filtered data
• Export full data set to .csv or .xls
• This dashboard supports AnalyticsIQ. Learn more about using AnalyticsIQ.

You need this to succeed

• Showpad Web app with admin or promoted user reporting capabilities
• Activity within your Showpad instance by users

See how it’s done

The dashboard is divided into the below sections:

• Filtering options
• Sharing trends
• How many days per month are users sharing?
• How do user groups share?
• Printing options

Filtering options

The Division and User Group filters influence all sections of the dashboard. By default, the selected options will be all the Divisions you have access to and all User Groups. Edit your selection to see the specific data. Both active and deleted users will be included in the report. 

Hover over the filter and click on the three dot menu to reset the data to default or refresh the available options. On the User Group filter, you’ll see the menu option ‘Showing only relevant values’. This opens an informational pop-up explaining that, when selecting a specific Division, only the User Group included in it will show on the User Group filter.

Sharing trends

The first box displays the average number of shares made per user in the past month. Below, you'll see the difference in the number of shares per user compared to the previous month.

In the second, third, and fourth boxes, you can see the total number of shares for the current week, month, and year, respectively. Below the main number, you'll see the difference in the total number of shares compared to the previous timeframe.

Below the trends section, you can see a blue info box that provides information about the number of Showpad licenses assigned to users for your selection. Please note that this number currently doesn't include Partner Licenses.

How many days per month are users sharing?

This graph shows the frequency your users shared via email or link in the past 30 days. Hover over the column in the graph to get the exact percentage of users who shared assets for a specific number of days.

In the example below, 19% of users shared content for two days out of the last 30 days, while 5% shared for 10 days. It's common to observe no sharing activity for the entire 30 days because Showpad is typically not used during the weekends.

On the right-hand side of the graph, you can see two blue insight boxes:

• The first one compares the average number of days your users shared via email or link in the past 30 days to similar organizations (for industry benchmarks, we take into account other companies with the same industry and similar size.)
• The second box compares the number of shares from this month to the previous one, both for your organization and similar ones.

The insights here are calculated on an organizational level, including all Divisions and User Groups. If you are utilizing the Division and Groups filters, you will not see these insights.

By default, you can view the values for the last 30 days. The graph has two additional options available, allowing you to compare app usage on a monthly basis with industry benchmarks or with the previous 30 days. If you select one of these options, another bar will appear for comparison.

How do user groups share?

This table presents sharing data per user group for the last two years. The available columns are:

• Number of users
• Number of total shares
• Average shares per user

You can export the table to CSV or Excel by clicking the three dot menu on the top-right corner of the table.

To get sharing insight per user, click on the User Group you’re interested in. This will provide you with insight into the number of shares made by each user on a monthly basis over the past two years.

At the bottom of the table, an insight box is displayed informing you about the total number of users and shares for the selected User Group.

Click the three dot menu on the top-right corner of the table to export the table to CSV or Excel, or to hide or show the +/- buttons. Click anywhere on the table to go back to the User Groups table.

Printing options

The Export icon at the top right of the dashboard enables you to print or generate a PDF of the entire dashboard, filtered or unfiltered. You can also view all of your PDF exports.

• Print dashboard - Click the Export icon and select Print. A preview is generated for your review. When ready, click the Print button.
• Generate PDF of the dashboard - Click the Export icon and select Generate PDF.  A message is displayed to inform you the generation is in progress. This may take a few moments. You can close the message by clicking the X. When your PDF is ready, a message is displayed. Click the Download button. Note: Navigating elsewhere during the PDF generation will disrupt the process, and you'll need to regenerate the PDF.
• View exports of the dashboard - Click the Export icon and select View exports. A list of your PDF exports is displayed. You can download the export by clicking on Click to download.