Downloading all assets from the library to your computer

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Siriwan TANGSEREEWONGSA

• 30. Juli 2020 13:47

Please suggest how to download all assets from the library to the computer.

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  Sarah Shockey

  • 4. August 2020 13:39

  Thanks for all of your helpful input, Alistair! Siriwan, we agree that Showpad Support will be helpful in this request. I've created a ticket for our team from your post, and someone from Showpad will be in touch shortly to help out. 

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• 

  Alistair Driscoll

  • 31. Juli 2020 16:29

  If you want to make the content available offline, I suggest you download the Desktop Version of Showpad or sync with your Smartphone. You can choose which Experience(s) to make available offline on the Desktop version.

  If you need to download all content, I'm sure it isn't possible to do this in bulk apart from extracting a CSV of all your content.   I'm not sure why you need to do this though as it defeats the object of Showpad. 

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  Siriwan TANGSEREEWONGSA

  • 4. August 2020 09:06

  Dear Alistair,

  We ask the possibility to download content in Bulk to our computer due to our hard drive which contains those files using to upload to Showpad is broken. I guess we might have to download file by file then.

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  Alistair Driscoll

  • 4. August 2020 13:15

  Speak to your account manager and see if they advise you to raise a support ticket so Showpad can download all content for you to save time.

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  Veronique Tellier

  • 3. September 2020 15:17

  Sarah, was this ever addressed? Can you use the API to do that?

  Thank you so much.

  Best regards,

  Veronique

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  Sarah Shockey

  • 3. September 2020 16:42

  Hi Veronique,

  I looked into the case and it appears that downloading in bulk via the API was successful. Here is the Help Center article about our API concepts https://help.showpad.com/hc/en-us/articles/212552585 that assisted in the process. Thanks for asking!

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